Donation FAQ
Common questions people ask before donating to the Manyang Disability Foundation — covering eligibility, process, receipts, and where your gift goes.
- Are my donations tax deductible?
- No. The Manyang Disability Foundation is not currently endorsed as a deductible gift recipient (DGR), so donations are not tax deductible in Australia. We issue an official receipt for every completed gift as a record of your support.
- What payment methods can I use?
- You can pledge online and complete your gift by PayID to the mobile number shown on the donate page. We do not collect card or account numbers on this site.
- Can I donate in-kind items instead of money?
- Yes — we accept gently used wheelchairs, crutches, walkers, and assistive devices. See our guide on where to donate used medical equipment for accepted items, packaging guidelines, and shipping addresses.
- How much of my donation reaches the people you serve?
- Donations go to equipment provision, custom fittings, surgical and rehabilitation support, and field healthcare capacity. We are a volunteer-run association, which keeps operating costs low.
- Can I donate anonymously?
- Yes. Tick the Anonymous Donor option on the pledge form. Your name will not appear in any public acknowledgement, though we still need a contact email to send your receipt.
- Will I receive a receipt?
- Yes. A receipt is issued by email once your funds are received and reconciled. If you need an additional copy, contact us and reference your pledge number.
- Can I donate from outside South Sudan or Australia?
- PayID works from Australian bank accounts. If you are outside Australia and would like to give, please contact us first and we will arrange the safest way to send your gift.
- Can I refund or cancel a donation?
- A pledge is non-binding and can be cancelled before you transfer funds. Completed gifts are refundable in genuine error cases within 30 days — contact us with your pledge reference.
- Can I direct my donation to a specific program?
- Yes. In the message field, name the program you would like to support (e.g. mobility aid grants, inclusive education, livelihood micro-grants). Restricted gifts are tracked separately and reported on in our impact updates.
- Can I volunteer instead of or in addition to donating?
- Yes. Visit our Get Involved page to register as a volunteer — we welcome clinicians, fundraisers, translators, and community organisers.
Ready to give?
Make a pledge today or learn how to donate used medical equipment. If you are looking for support yourself, see our guide to mobility aid grants or visit free medical equipment resources.